Reviews
Don't Take Our Word For It...
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What WONDERFUL service!! We had received horrible car and taxi service from several places on Fort Myers Beach- until we reached out to Car Concierge Service- Heather was absolutely wonderful to us- the first pleasant person we spoke with. She went WAY OUT OF HER WAY to help us out in a pinch. Car Concierge Service knows what great customer service looks like and they offer it!List Item 4
Andrea Koepsel
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Always 10 minutes early, direct contact with your driver. There is no better car service, especially for the price. If you use them more often, you will always have the same driver.
Michael Heider
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Made a last minute reservation for a 10:30 am pick up. Greg was early, had us loaded up and on our way promptly at 10:30. Very knowledgeable, polite and informative about the area. Best service. Thanks Greg.List Item 1
Sally Chapman
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Heather booked our larger transport vehicle and even asked if we'd like them to pick up groceries prior to our late arrival. That was awesome. Nicole picked us up and was a great driver and a fun person! Thank you to her for waiting in the dark as we frantically searched for our rental home in the pitch dark jungle ha. Nicole also came a little early on our pick up day at our request. And of course we left something behind in the van so she mailed it to us. Very thankful we used these ladies in such an odd time in the world. It made us feel safer. Would most definitely use again!List Item 3
Holly Richardson
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Had a great experience with this car service and highly recommend. I used this service to get picked up at the airport, car seats were clean and comfy for our kids. I am also using it for the trip back to the airport when we leave. I had to change the pickup day last minute since we decided to extend our vacation and Heather was very accommodating. I will definitely use this company in the future!
Stephanie Wang
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Heather was prompt and so pleasant!! It was a nice ride to the airport in a large, clean and safe vehicle. I will definitely be using this car service again soon.List Item 2
April Williams
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A company that truly defines customer service, compassion, caring, and treating you like family. My family and I are so grateful to Heather and her staff for the amazing work and helping us through some challenging times the past several months. I am forever in gratitude to these wonderful people and their ability to go above and beyond.
Tom B.
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What a friendly, prompt, and very caring car service. Heather goes out of her way to make one feel comfortable and enjoy the trip. Highly recommend Car Concierge Service.
Connie Reisman
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I continued to use only Car Concierge for my boss's travel needs. Heather is consistently on top of her game by being pleasant, helpful, and efficient. She will go above and beyond to serve her clients. In a market that can often be questionable, Car Concierge is professional and keeps the bar high.
Lisa Sturm
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We had a great experience from start to finish. Everyone was super helpful and accommodating. We had Bill as our driver and he was great!! We are a family of 4 and the car had plenty of space and was clean. We will definitely use them again. Oh, and the best part- their prices were fair. We would highly recommend.
Kristen Heaney
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Heather was great, replied quickly to emails or texts. Confirmed all pick ups and drop offs with a text from the driver. Dave our driver was very punctual.You will have a worry free vacation knowing you are in good hands with Heather and her team!!!
Diana Mercanti
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Car concierge of fort Myers is an exceptional company. You will be so happy when you use them. Heather, the owner runs her company in a way that you feel like a family member. They are efficient, responsible and make you feel safe. They go over and above to make their clients feel comfortable. You will be happy you called them.
Teri Paradiso
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I used this car service from RSW to Naples. The customer service was amazing! They texted myself and my guest every step of the way. At no point were either of us wondering, "are they here yet?" So great! Will go back to Heather and this team again for future transportation needs.
Abbey Hopkins
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Made the unfortunate mistake of booking with another transportation company who never showed up to pick us up at the airport. They never returned our calls when we were stranded. A passerby gave us the number to Car Concierge Service. They had a pristine limo for us in under 20 minutes, they came and located us and drove us to our hotel directly. Sue our driver was the best. Gave us tips and things to see that we never knew about from past visits. Professional, courteous and a nice reminder that some companies still take pride in their customer service. I would recommend this company and will continue to use them for both my business and personal trips to Florida. Great job CCS! Thank you all so much!
Michael Simms
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Provided us with great service and with a polite driver.
Olga Elizabeth Perez
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